Privacy Policy

1. Who We Are

GiftBookStory ("we", "us", "our") operates the website giftbookstory.com. We are committed to protecting your privacy and handling your personal data transparently.

2. What Data We Collect

We collect the following data when you use our service:

• Account data: Email address, name (if you create an account)
• Book creation data: Answers to personality questions, names, occasions, uploaded photos
• Order data: Delivery address, payment information (processed securely by Stripe)
• Usage data: Pages visited, device type, browser (collected via cookies)

3. How We Use Your Data

• To generate your personalised book using AI
• To process and deliver your order
• To send transactional emails (order confirmation, dispatch notification)
• To improve our service and user experience
• To serve relevant advertising (with your consent)

4. Data Sharing

We share data with the following third-party services to deliver our product:

• Anthropic: Book content and Q&A answers (for AI story generation)
• Stripe: Payment processing (PCI compliant)
• Gelato: Delivery address (for print fulfilment)
• Supabase: Data storage (EU-hosted)
• Meta/Facebook: Anonymised purchase events (for advertising, with consent)

We never sell your personal data to third parties.

5. Cookies

We use essential cookies for site functionality and optional analytics cookies (with your consent). You can manage your cookie preferences at any time via our cookie banner.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability

To exercise any of these rights, contact us at privacy@giftbookstory.com.

7. Data Retention

We retain your book creation data and order history for 3 years after your last order. You can request deletion at any time.

8. Contact

For privacy-related questions, contact us at privacy@giftbookstory.com.