Terms of Service

Last updated: April 2026

1. Overview

These Terms of Service govern your use of giftbookstory.com and the personalised book creation service provided by GiftBookStory. By using our service, you agree to these terms.

2. Service Description

GiftBookStory provides an AI-powered personalised book creation service. Users provide information about a person, and our AI generates a unique story. Books can be purchased as digital PDFs or printed copies.

3. User Responsibilities

  • You must provide accurate information for book creation and delivery
  • You must not use the service to create content that is defamatory, obscene, or harmful
  • You are responsible for ensuring you have consent to create a book about another person
  • Uploaded photos must be your own or used with permission

4. Orders & Payment

Prices are shown and charged in either British Pounds (GBP) or US Dollars (USD), depending on your selected storefront currency. The currency you check out in is the currency your card is billed in β€” there is no FX conversion at our end. GiftBookStory is not VAT-registered; UK prices do not include VAT, and we do not collect VAT on UK or international orders. US customers are responsible for any state or local sales tax that may apply at the time of import; we do not currently collect US sales tax. Payment is processed securely by Stripe. Orders are confirmed via email upon successful payment.

5. Delivery

Digital PDFs are delivered instantly via email. Printed books are typically delivered within 7–14 business days. UK delivery is free on all print orders. US and Canadian orders ship from our US fulfilment partner; international orders to other destinations ship from our UK fulfilment partner.

6. Refunds

If there is a print quality issue, contact us within 14 days for a reprint or refund. Due to the personalised nature of our products, we cannot offer refunds for content preferences. Digital PDF purchases are non-refundable.

7. Intellectual Property

The generated story and cover art are created for your personal use. You may share and gift the book freely. Commercial reproduction or resale is not permitted without written consent.

8. Contact

For questions about these terms, contact us at support@giftbookstory.com.